Delivery Policy

We currently only arrange delivery to addresses in the United Kingdom. International delivery is not offered at this time.

During basket review, you can indicate a preferred tracked delivery option. Any delivery estimate shown on the site is indicative and not a guaranteed delivery date.

Delivery options, timings and prices can change and remain subject to confirmation by our team when an enquiry is accepted.

Submitting a basket enquiry does not take payment and does not confirm a delivery date. We will contact you before any dispatch takes place.

You are responsible for providing an accurate and complete delivery address. We may hold or return items where an address cannot be safely delivered.

Please report any damaged, incorrect, missing or significantly delayed deliveries via the contact form on our website as soon as possible. Where relevant, please include the basket enquiry reference and any photographs of external packaging.

Tracking or a signed-for delivery record is one factor we consider when investigating non-delivery, but it does not automatically resolve every non-delivery claim.